At Lungs Air, we are committed to delivering high-quality car air purifiers that improve your in-car breathing experience. Your satisfaction is our priority. Please read our return and refund policy carefully before making a purchase. 1. Returns Due to the nature of our products and hygiene concerns, we do not accept returns of used or opened items. ✅ Returns are accepted only if: The product is damaged or defective upon delivery. You received the wrong item. ❌ Returns are not accepted for: Used or opened products Minor packaging damage that does not affect the product Personal dislike of scent, color, or design after opening 2. Return Request Process If your order qualifies for a return: Contact us within 48 hours of receiving the product. Send us a clear photo/video of the damaged or incorrect item. Our team will verify and confirm eligibility. Contact details: Email: info@lungsair.com WhatsApp / Phone: +918921444546 Once approved, we will guide you through the return process. 3. Refunds Refunds are only processed in the following cases: Product is out of stock after payment Order was cancelled before shipping Return was approved and product received back in original condition 💸 Refund Method Refunds will be made via the original payment method Processing time: 5–7 business days 4. Replacements In case of a damaged or wrong product, we offer: Free replacement of the item Replacement shipped within 3–5 business days after approval 5. Cancellations Orders can be cancelled before dispatch only. Once shipped, the order cannot be cancelled or modified. 6. Contact Us If you have any questions or issues, please reach out to: Lungs Air Email: info@lungsair.com Phone: +918921444546 Website: www.lungsair.com